By Wilber Muhwezi Kasibante
The head of credit Finance Trust Bank Mr. Ali Lwanga yesterday told finance trust bank customers that their loans are ensured that when one falls sick and the loan is still running the hospital bill is paid by the bank.
He revealed this during customer day at Crane Resort Hotel in Ishaka Bushenyi District yesterday when all heads of the bank spoke physically to the customers about the bank services.
Mr lwanga also added that when a female customer of finance trust delivers while her loan is still running, she is paid for the delivery hospital bills.
He said that what is needed in the above product is the customer to go to a recognized hospital or health facility and then the customer informs the bank of the development and then insurance pays.
The guest of honor Mr. Deus Mukyenga the Ishaka Division Chairman hailed the bank and staff for good services.
He said that he has been a customer at the bank for now 20 yeas and advised the finance trust bank staff to continue with the policy of customer care which they have been exhibiting at both Ishaka branch and other branches.
Percy Lubega the head business development manager who represented the managing director finance trust bank, advised customers not to bribe loans officers because that vice will in turn ruin services of the bank.
He also assured the customers and general public that Finance trust bank has been in business for 35 years thus people should keep money and take loans from the bank, “finance trust bank is solid, stable and profitable. Therefore I request you to invest in it.”
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